Food is at the heart of everything we do in our restaurants, delis and coffee bars. It's what we're judged on and therefore it must be right. Without food, we wouldn't have a business. Food is Everything to us.
The Catermasters brand is built on to three core values. Our approach to ingredients, people and customers is really simple but gives people a clear insight into what makes us tick.
We only use quality, fresh ingredients that have been lovingly produced – often by local suppliers.
We encourage, motivate, train and develop our staff so they can be the best. We also recognise and reward their achievements.
We believe quality produce + talented, proud people = happy customers.
We know what it takes to cook fantastic food. And we also appreciate what it takes to make a great cup of coffee. Coffee is hugely popular in today’s workplace and we think our customers deserve the best.
To make sure we can deliver an authentic and delicious High Street coffee experience in the comfort of our client sites, all of our staff have undergone professional barista training – even our senior management team.
This is the kind of attention to detail and investment in skills that we think makes a huge difference and is really noticed. And, of course, a wonderful cup of coffee is always guaranteed in our sites.
We are a contract catering specialist that provides fantastic restaurants, delis and coffee bars to 120 clients across the UK.
We only use the best ingredients in our kitchens, we only employ the most talented people and we believe our customers' food experience should always be engaging and memorable. Our approach is nice and simple.
We're proud to have been serving great food to customers up and down the country since 1989. Our business was established by discerning chefs Nigel Johnson – and Richard Moody.
The founding principles of Catermasters were to bring a new level of innovation, flair and passion to the workplace foodservice industry. Almost 25 years later, our successful approach remains the same.
The key to delivering outstanding food and service is getting to know your customers and clients. One of the ways we engage with the people that are most important to Catermasters is through charity fundraising initiatives.
We choose a charity that's close to our hearts every year and go fundraising crazy by holding lots of fun and exciting events in our sites that customers and clients can get involved with. It's a great way to get people talking.
A couple of our fundraising highlights to date include donating £84,000 to fresh drinking water projects in Africa through the sales of One Water products in our sites. We were the first caterer in the UK to embrace One Water products and we have been directly responsible for installing 12 Play Pumps in African villages that desperately need clean drinking water.
We employ more than 550 skilled people across our network of client sites and we can honestly say that everyone contributes to our success in equal measure with real pride and enthusiasm.
Our senior management team draws on decades of experience and skill to drive our business forward and we love the welcoming and rewarding environment we've created for people to work in. We wouldn't have it any other way.
We thought it would be a great idea to introduce you to a couple of members of the Catermasters team that help to drive us forward both in and out of the kitchen.
We're proud of our approach to workplace catering and the job we do. We definitely don't mind being thrust into the spotlight of scrutiny – in fact we quite enjoy being quizzed and assessed.
We are great believers in doing things properly. We don't cut corners or use packet mixes. That's not our style.
Some of the initiatives we have proudly embraced include using Free Range eggs in all of our sites, offering a wide range of Fairtrade drinks and snacks, using Freedom foods, only stocking ‘One Water' bottled water in every site and using a network of discerning local suppliers.
Contract: Cancer Research UK
Location: Islington, London
Period on site: 1 year
In an ever changing environment, Catermasters have been responsive to our needs and requirements.
Deborah Palmer, Cancer Research UK Head of Facilities
We were proudly chosen as the new catering partner at Cancer Research UK’s London headquarters in March 2012.
When we arrived on site there were some challenges that we needed to overcome to bring the food offering, sales line and staffing performance up to the levels we believe are required in every successful site.
Our strategy at Cancer Research UK has been to invest in labour and then introduce a fresh and invigorating offering that is more in line with what is commonly available and attractive on the High Street in central London.
Our approach has been well received by the customers at Cancer Research UK and the restaurant traffic has increased with every passing month. Feedback points to our food and service offering great value for money and being of a consistent style that the staff on site can identify with.
Cancer Research UK Head of Facilities, Deborah Palmer, said: "We are pleased with the food offering delivered by Catermasters at our Islington office. In an ever changing environment, Catermasters have been responsive to our needs and requirements and the food is well presented, inviting and offers our staff value for money."
To cook fantastic food, you need fantastic chefs. And we believe you can never have too many skilled people in the kitchen. That's why we run our very own Chef's Academy every year to give aspiring cooks the chance to fulfill their potential and forge an exciting new career for themselves. Our students receive the very best training and advice from our team of development chefs and we're pleased to say that 17 new chefs have graduated from the Academy in the last three years. Meet this year's intake:
27/01/2014Six graduate from Chef's Academy...
18/11/2013Tim is our Chef of the Year for 2013
17/10/2013Things are hotting up at Baking Week
05/08/2013Swinging into action for charity
09/07/2013Catermasters snap up Bite Catering
25/04/2013Tasty trends at Simpsons
11/04/2013Three-year Detica extension
11/03/2013We're cooking up a Great British treat
26/02/2013Words of wisdom from our Chef's Academy
21/01/2013Six new chefs in the Chef's Academy
21/12/2012New charity contract
01/12/2012A positive start at YBS
20/09/2012Keith wins top award
24/08/2012A morning jam-packed with fun!
20/07/2012Sara says a big thank you
13/07/2012Best Business Award success!